GENERAL SUPPLY TERMS AND CONDITIONS
For air-condition units supplies
The Supplier
1) Prices of supplied material are stipulated according to currently valid Price list of the supply house.
2) Costs spent on transportation, packaging are not included in listed prices unless otherwise stated in concluded Contract or written order.
These additional costs are charged according to valid hourly rate or according to the Supplier‘s Price list.
3) The Supplier ensures a forwarding service for the Ordering party and sends the material on required address of the Ordering party. Transportation costs are covered by the Ordering party, unless otherwise agreed.
4) The Supplier accepts in principle only written orders which must contain
- the name of the company, residence, Company Identification Number, Tax Identification Number, phone contact number and name of person authorized to conduct the negotiation
- name and description of ordered material
- number of order
5) The Supplier pledges himself that he shall deliver all necessary original spare parts for free in 24 months period after the date of sale. This pledge does not apply to filters, refrigerants, filter dryer and standard indirect material. Other costs of prospective warranty repair (work, transportation etc.) are at expenses of the Ordering party to wich a discount was given at the sale. If the Ordering party applies a requirement for spare part supply for warranty repair, it shall specify the number of the product purchase invoice and the production numbers of the indoor and outdoor sectons of the unit. At the same time it shall give the address of place of installation of the air-condition unit.
6) The Supplier issues a tax document according to the received written order and the document will contain all proper appendages according to the law in effect.
Invoice issued by the Supplier is due within 14 days from the date of delivery from warehouse unless otherwise agreed.
7) In case of the tax document return, the Ordering party shall enclose an accompanying letter containing the reason for return of issued tax document.
8) The Supplier is bound to submit all necessary documents, declarations, safety data sheets etc. to the Ordering party without any delay.
The Ordering party
1) The Ordering party orders the goods at the Suppliers‘ in writing according to valid Price list of the supply house.
2) Orders must be sent by the Ordering party only in writing and must contain
- name of the company, company residence, Company Identification Number, Tax Identification Number, phone contact number and name of a person authorized to conduct the negotiation
- name and description of ordered material
- number of the order
3) The Ordering party, to which the material is sent by arranged freight forwarder, shall revise the undamaged material and confirm by signing its right and flawless delivery in accordance with Ordering party‘s written order.
4) Disposal of packaging material is ensured by the Ordering party at its own expense.
5) The Ordering party confirms flawless and right reception of material by signing of a delivery note or a document issued by the freight forwarding company and is obliged to pay the tax document issued by the Supplier in specified term.
If the Supplier receives late payment for supplied material, then he is entitled to charge the Ordering party a penalty for delay in amount of 0.05% of supplied material price.
6) The Ordering party shall let a professional and qualified company carry out the assembly of supplied technology if the Ordering party itself does not have such a qualification, and will inform the Supplier about the installation.
Company carrying out the assembly works must be eligible for the work and must adhere installation and technological procedures for refrigeration technology.
7) For returns of supplied material see Warranty Claim Guidelines of the Supplier.
The Ordering party shall readably fill the „Complaint protocol“ (the form can be downloaded from www.chsjedlicka.cz) and send it together with the defective part to the Supplier for revision. At the same time it shall send a copy of invoice concerning the defective part purchased from the Supplier.
zakaznicky-servis/protokol-reklamacni-chsj.pdf